Avery
Software Engineer & Technical Specialist
Professional Summary
Adaptable and detail-oriented software engineer and technical support specialist with experience across cloud systems, internal tools, and cross-functional collaboration. Skilled in troubleshooting, documentation, stakeholder communication, and system support. Recently returning to tech following a career break, seeking a flexible role with opportunities to contribute and grow - especially while I find my feet again. Please ask about my personal projects if you're interested.
Key Skills
Software & Technical Support
Cloud System Familiarity
XML, JSON (basic experience)
Documentation & Training Materials
Cross-functional Communication
Issue Troubleshooting & Testing
Remote Collaboration
Flexible & Adaptable Work Style
Experience
SumUp – Software Engineer / Technical Specialist
November 2020 – June 2023
- Worked on various JavaScript projects, React, Vue etc.
- Supported internal teams with troubleshooting and issue resolution across cloud-based tools, providing timely fixes.
- Created and maintained detailed documentation for internal systems.
- Collaborated with business stakeholders and the rest of the Engineering team towards timely project delivery.
- Contributed to onboarding and training processes for new software systems.
The Goodtill Co Ltd – Software Engineer
September 2020 – November 2020
- Gathered and documented software requirements for point-of-sale systems.
- Collaborated with development teams to deliver technical updates.
- Works to migrate from older angular to react to allow use of internal design systems.
- Maintained system documentation and release notes.
SalesMaster UK Ltd – IT Support Coordinator
2010 – 2011
Note: Earlier roles focused on IT support and coordination, providing a strong foundation in customer-facing technical assistance.
- Delivered front-line technical support across multiple business units.
- Maintained technical documentation and escalation processes.
- Scheduled updates and supported system access management.
Contact Me
Email: [email protected]